Send some details about yourself, including your interest in working at Windmill, relevant experience, and your resume to
Windmill Microlending empowers skilled immigrants and refugees to build careers in Canada while reducing poverty and labour shortages. We do this by offering affordable loans along with client success coaching, financial literacy training, and mentorship for newcomers who lack access to mainstream credit.
Since 2005, Windmill has provided over 15,000 loans to clients in healthcare, IT, financial services, law, engineering, and many other fields to triple their incomes as a result of returning to their trained fields. Windmill is a registered Canadian charity supported by donations and community bonds from the private sector and grants from the public sector.
At Windmill, you can make a meaningful impact on the lives of thousands of newcomers. Join a diverse, dynamic team at a leading Canadian not-for-profit where empowering our clients starts with creating an enjoyable workplace for our staff. Our commitment to a fulfilling environment is evident in our 85+% average employee engagement scores on our annual survey.
Windmill Microlending is seeking a creative and detail-oriented Communications Specialist to help expand Windmill’s reach among newcomers to Canada and strengthen staff engagement through internal communications.
Reporting to the Marketing Manager, you will lead content creation across social media and Windmill’s blog, shaping and sharing stories that highlight our clients, impact and people. You will manage online community engagement, create engaging reels and short-form videos and help position Windmill as a human-centred organization with a diverse and purpose-driven team. You will also help improve the client journey experience by producing supportivie, meaningful client resources and touchpoints that help Windmill maintain our 5-star Google reviews for excellent client support. In addition, you’ll help coordinate photo and video shoots and bring a strong eye for detail and visual storytelling.
The ideal candidate is a strong writer and thoughtful storyteller with excellent project management skills and a passion for creating clear, empathetic and engaging communications that support an exceptional client experience.
You are a thoughtful and skilled storyteller with proven experience creating and managing compelling communications across social media, digital and long-form content. You know how to turn complex programs, milestones and lived experiences into clear, human stories that align with brand guidelines and resonate with diverse audiences. Whether you are writing blogs, newsletters, impact reporting or social content, you bring intention, empathy and strategic thinking to every piece.
You are highly organized and detail-oriented, with the ability to manage multiple projects, stakeholders and deadlines in a fast-paced environment without sacrificing quality. You are comfortable interviewing clients, staff and partners, and translating those conversations into engaging written, visual and video storytelling that elevates Windmill’s impact and voice.
You bring strong digital fluency and deep, hands-on experience across social media, with the ability to move seamlessly from strategy to execution. You stay on top of emerging trends, formats and platform best practices, and proactively translate them into creative, high-performing content, particularly short-form video and reels. You are confident creating, scheduling and optimizing content, managing online communities with care and responsiveness, and using performance insights to continuously refine your approach.
Collaboration comes naturally to you. You work effectively with internal teams across marketing, development, government and client services, and you are comfortable coordinating with external partners such as photographers, videographers, translators and designers. You approach internal communications with the same care as external storytelling, recognizing their role in building connection, alignment and culture.
Above all, you are deeply motivated by Windmill’s mission. You are driven by the opportunity to amplify the voices of immigrants and refugees, support clients through clear and compassionate communication, and help grow a national community of clients, alumni, donors and champions who believe in the power of opportunity and belonging.
Please submit, in confidence, your résumé, cover letter and any relevant work samples that sets out your interest in the role and highlights your relevant experience. Applications without a cover letter will not be considered. Please include your salary expectations in your cover letter.
The preferred method of application is via email to hr@teamwindmill.org (reference: Communications Specialist). We thank all candidates in advance. However, we will only contact those selected for an interview.
Windmill Microlending is an equal-opportunity employer. Adhering to Canada’s Human Rights Act, Windmill grants equal employment opportunity to all qualified persons without regard to race, creed, colour, gender identity or expression, disability, sexual orientation, family status, marital status, citizenship, ancestry, ethnic origin, age, or place of origin. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As an active participant in the Federal Government’s 50-30 Challenge, we are committed to building a more diverse, inclusive, and vibrant economic future for Canadians by attaining gender parity and significant representation of underrepresented groups on our board and in senior management positions.
See an opportunity that interests you?
Send some details about yourself, including your interest in working at Windmill,
relevant experience, and your resume to
Fraud alert: Beware of individuals or accounts falsely claiming to represent Windmill Microlending. We never request personal information or payments through social media or messaging apps. Please verify all communication via our official channels ending with "@teamwindmill.org", "@equipelemoulin.org" or contact us via verified information available on our website if you are unsure.
